If these still haven’t answered your questions please give us a call, drop us an email or pop in to our reception on Ber Street, Norwich – we’re here to help.
To be a member who have to be 16.
Yes! we offer a free session to anyone who’d like to try our facilities.
Our contracts are all short-term and flexible. Our full access membership is on a rolling monthly contact.
We do offer an annual membership with payment upfront.
We do offer a student rate of £28 per month.
Yes we do offer corporate rates to local companies and other selected partners. For more information contact us.
Very easily, just let us know what you’d like to upgrade to and we’ll handle the rest.
We do offer temporary memberships for anyone who’s only in the area for a short while or would like to try out a single month first.
We’re able to freeze memberships as long as we have a start and re-start date.
We normally ask for a re-start date but we can handle the unfreezing of membership in reception.
Just let us know when you’d like to cancel, we do require a minimum of 3 weeks notice to cancel a direct debit. We also appreciate your feedback so we can keep getting better as a company.
Our opening hours are as follows:
6:30am – 9:00pm weekdays
8:00am – 6:00pm Saturday
8:00am – 4:00pm Sundays.
Yes we’re open on bank holidays between 8:00am and 4:00pm.
All our members are offered inductions to make sure you’re comfortable with our equipment and the layout of the building.
We can offer group inductions but when it comes to programmes we like to do this one on one to make it bespoke to you.!
Yes, certainly! We never charge for programmes and encourage regular sessions to change and update programmes.
We recommend wearing comfortable sports clothing. The only item we don’t allow is jeans.
Yes. Non-members can do our classes for a cost of £5 per class, the first one is free so you can try us out.
You don’t need to but we recommend for classes like spinning, yoga and pilates as they have a limited capacity.
Yes you can pay as you go, classes are £5.
We have a great selection of classes to suit all levels. Please see the class section of the website for class details and levels.
Both the mens and ladies changing rooms have lockers. All you need is a £1 coin or a trolley token to operate the lockers.
We can provide towels for a small charge.
We don’t have a last entry time but the spa is shut down 15 minutes before closing.
We currently offer a selection of refreshments in our vending machine as well as complimentary tea, coffee, hot chocolate and water.