FAQs

Want to find out more about our gym, fitness classes or spa treatments? Here’s a selection of the most commonly asked questions in our FAQs section.

If these still haven’t answered your questions please give us a call, drop us an email or pop in to our reception on Ber Street, Norwich – we’re here to help.

Gym Questions

How old do I need to be to join the gym?

To be a member who have to be 16.

Can I trial the gym before joining?

Yes! we offer a free session to anyone who’d like to try our facilities.

Is there an annual contract?

Our contracts are all short-term and flexible. Our full access membership is on a rolling monthly contact.

Can I pay an annual fee?

We do offer an annual membership with payment upfront.

Do you offer student rates?

We do offer a student rate of £28 per month.

Do you offer corporate rates?

Yes we do offer corporate rates to local companies and other selected partners. For more information contact us.

How can I upgrade my membership?

Very easily, just let us know what you’d like to upgrade to and we’ll handle the rest.

Do you offer temporary memberships?

We do offer temporary memberships for anyone who’s only in the area for a short while or would like to try out a single month first.

Can I freeze my membership?

We’re able to freeze memberships as long as we have a start and re-start date.

How do I unfreeze my membership?

We normally ask for a re-start date but we can handle the unfreezing of membership in reception.

How do I cancel my membership?

Just let us know when you’d like to cancel, we do require a minimum of 3 weeks notice to cancel a direct debit. We also appreciate your feedback so we can keep getting better as a company.

What are your opening hours?

Our opening hours are as follows:

6:30am – 9:00pm weekdays

8:00am – 6:00pm Saturday

8:00am – 4:00pm Sundays.

Do you open bank holidays?

Yes we’re open on bank holidays between 8:00am and 4:00pm.

Are members offered gym inductions?

All our members are offered inductions to make sure you’re comfortable with our equipment and the layout of the building.

Do you do a group induction?

We can offer group inductions but when it comes to programmes we like to do this one on one to make it bespoke to you.!

Will I receive a gym programme?

Yes, certainly! We never charge for programmes and encourage regular sessions to change and update programmes.

What should I wear to the gym?

We recommend wearing comfortable sports clothing. The only item we don’t allow is jeans.

Fitness Classes

Can non-members do classes?

Yes. Non-members can do our classes for a cost of £5 per class, the first one is free so you can try us out.

Do I need to pre book fitness classes?

You don’t need to but we recommend for classes like spinning, yoga and pilates as they have a limited capacity.

Can I pay as I go?

Yes you can pay as you go, classes are £5.

I am a complete beginner, which class would be best for me?

We have a great selection of classes to suit all levels. Please see the class section of the website for class details and levels.

General

Are lockers available? What do I need to operate these?

Both the mens and ladies changing rooms have lockers. All you need is a £1 coin or a trolley token to operate the lockers.

Can non-members use your tanning facilities?

Non-members can use our tanning facilities, for more information please see the tanning section of the website.

Do you provide towels?

We can provide towels for a small charge.

What is your last entry time?

We don’t have a last entry time but the spa is shut down 15 minutes before closing.

Do you have refreshments available?

We currently offer a selection of refreshments in our vending machine as well as complimentary tea, coffee, hot chocolate and water.

Weekend Membership at Gym in Norwich at Style Health & Fitness
Tanning in Norwich at Style Health & Fitness
complimentary fitness classes in Norwich with Style Health & Fitness Norwich
We are also part of the payasUgym network - find out more